Customer Satisfaction Research
How well are you meeting customer expectations?
You will never know if you don’t ask. Developing a customer satisfaction program will spot trouble before it negatively affects your bottom line.
These surveys can take the form of periodic outreach with recent customers or you can seek instant feedback after every sale.
We can help develop a scoring system
Whether we use a traditional Net Promoter score, just track traditional rating or what to create a unique benchmark, we can assist in making your program a success.